Last updated: August 28, 2026
Before activation
Contact support promptly if you purchased the wrong package or have not received delivery.
After delivery
Digital products may have limited refund eligibility after a license has been revealed, activated or downloaded.
How to request a review
Submit your order number and reason through our contact form. We will assess the request and explain the outcome.
Questions About This Policy?
Contact our legal and privacy team at info@shieldoracyber.com.
